Telephone English

Starting the call: Summary:

Listen to the following phrases. Repeat each phrase three times after the native speaker.
  Good morning. This is Jennifer Fisher of Safelink Systems. May I speak to Dr. Salinger, please?   Play  
Hello. This is Donna Greenwood of ChemSoft Incorporated. May I speak to Mr. Roger Williams, please? Play
Good morning. This is Paul Ryefield. I'm with Northwest Industries PLC. Could I speak to Mrs. Brook, please? Play



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Starting the call :: Identifying yourself
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Starting the call :: Greetings
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Starting the call :: Getting Through
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Starting the call :: Giving further information about the purpose of your call
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