| Telephone English |
Starting the call: Getting Through:
| Listen to the following phrases. Repeat each phrase three times after the native speaker. | ||||
| Could you put me through to the Quality Control Department, please? |  |
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| Could you get me the Export Sales Department, please. | |
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| Could I have the accounts department, please? | |
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| May I have the sales department, please? | |
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| I'd like to speak with someone who deals with complaints. | |
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| Can I speak to someone who deals with complaints? | |
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| Could I speak to the person in charge of your Finance Department? | |
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| Could I speak to someone regarding general ledger software? | |
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| May I speak to someone from the Shipping Department, please? | |
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