English for the Telephone

Learning how to communicate well on the telephone is one of your top priorities? Do you need to use English at work or in a casual context? Well, look no further. AudioEnglish.org has all the resources you need to learn and practice Telephone English.

When you're not a native English speaker, understanding someone speaking in English over the telephone can be quite challenging, because you cannot see the person you are trying to communicate with. Making yourself understood can be difficult, too.

The good news is that in most cases, the English spoken over the telephone is based upon a limited number of common phrases and language patterns — and we've recorded them all for you.

With the comprehensive collection of Telephone English resources available here at AudioEnglish.org to help you improve your telephoning skills, life should get a lot easier.

The Telephone English section of the AudioEnglish.org database comprises audio recordings of the most common phrases used in phone conversations, plus dialogues and role-play exercises specially designed to improve your telephoning skills.

All you have to do is listen to these recordings and repeat after the native speakers. Practice makes perfect!

Telephone English resources

Browse the Telephone English section and practice common phrases used on the phone in a business context:

- Starting the call
The first thing to say when you make a call.

- Asking to be put through to the extension you need
How to ask the switchboard operator to put you through to a certain extension.

- Getting through to the person or department you want
How to ask the switchboard operator to put you through to a certain person or department.

- Giving further information about the purpose of your call
Phrases you can use to give further information about the purpose of your call.

- Explaining where you are calling from
Phrases you can use to explain the receiver where you are calling from.

You can also extend your skills beyond English for the Telephone: AudioEnglish.org contains hundreds of interactive Listening & Speaking activities with audio. Plus tons of Reading & Writing activities, online tests and quizzes, the free AudioEnglish.org dictionary with over 140,000 entries, and much more.

With more than 2,100 audio files and about 500 English-learning pages (excluding the dictionary!), AudioEnglish.org is the most comprehensive, easy-to-use and cost-effective solution for learning English. It helps you speak English clearly and confidently and it's easy to use for all levels and ages!

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Improve Your English Pronunciation

With more than 2,600 audio files and more than 500 English-learning pages (excluding the dictionary!), AudioEnglish.org is the most comprehensive, easy-to-use and cost-effective solution to improve your pronunciation. It helps you speak English clearly and confidently and it's easy to use for all levels and ages.

Learn English with AudioEnglish.org

AudioEnglish.org is an interactive, user friendly yet sophisticated learning tool designed for Beginner-Intermediate to Advanced English learners of all ages. Whether you are interested in General English, Accounting English or Telephone English, AudioEnglish.org has it all.

Telephone English Tips

Repeat the phrases after the native speakers (repeat each phrase at least three times). Learn by heart the common phrases that are used on the telephone. This way, you'll know both what to expect, and what to say on the phone.