Telephone English


lockInternational transfers :: Role-play exercise 5
I can't understand the long delay in sending the money.
Role-play exercise, with audio »
lockPrice and payment :: Role-play exercise 8
Can I pay with my credit card?
Role-play exercise, with audio »
lockReserving a table :: Role-play exercise 2
I'd like to book a table for two for tonight.
Role-play exercise, with audio »
lockReserving a table :: Role-play exercise 1
I'd like to make a reservation...
Role-play exercise, with audio »
lockExtending your stay :: Role-play exercise 2
Can I extend my stay until Monday?
Role-play exercise, with audio »
lockExtending your stay :: Role-play exercise 1
Can I extend my stay for two more nights?
Role-play exercise, with audio »
lockRoom service :: Role-play exercise 1
I'd like some breakfast, please.
Role-play exercise, with audio »
lockAt the reception desk :: Role-play exercise 2
Could you get us a doctor?
Role-play exercise, with audio »
lockHousekeeping :: Role-play exercise 1
I need an extra blanket.
Role-play exercise, with audio »
lockCleaning services :: Role-play exercise 3
I have a suit that I need pressed.
Role-play exercise, with audio »
lockCleaning services :: Role-play exercise 2
I have some shirts to be washed.
Role-play exercise, with audio »
lockCleaning services :: Role-play exercise 1
I have some clothes to be cleaned.
Role-play exercise, with audio »
lockTelephone facilities :: Role-play exercise 6
The number is area code...
Role-play exercise, with audio »
lockTelephone facilities :: Role-play exercise 5
I haven't got the number.
Role-play exercise, with audio »
lockTelephone facilities :: Role-play exercise 4
I'd like to make a reversed charge call.
Role-play exercise, with audio »
lockTelephone facilities :: Role-play exercise 3
I'd like to make an international call.
Role-play exercise, with audio »
lockTelephone facilities :: Role-play exercise 2
How do I get an outside line?
Role-play exercise, with audio »
lockTelephone facilities :: Role-play exercise 1
I'd like a wake-up call tomorrow morning.
Role-play exercise, with audio »
lockHotel Problems :: Role-play exercise 3
The air conditioner doesn't work.
Role-play exercise, with audio »
lockHotel Problems :: Role-play exercise 2
There's something wrong with the toilet.
Role-play exercise, with audio »
lockHotel Problems :: Role-play exercise 1
The tub is dirty.
Role-play exercise, with audio »
lockBooking a hotel room :: Role-play exercise 4
Do you have any vacancies for tonight?
Role-play exercise, with audio »
lockBooking a hotel room :: Role-play exercise 3
Do you have any rooms available for tonight?
Role-play exercise, with audio »
lockBooking a hotel room :: Role-play exercise 2
I'd like to book a room please.
Role-play exercise, with audio »
lockBooking a hotel room :: Role-play exercise 1
I'd like to reserve a room for tonight.
Role-play exercise, with audio »
lockRailway travel :: Role-play exercise 1
When do you want to travel?
Role-play exercise, with audio »
lockCheques :: Dialogue 1
I want to stop a cheque.
Dialogue, with audio »
lockCards :: Dialogue 1
I want to report the loss of my credit card.
Dialogue, with audio »
lockPrice and payment :: Dialogue 8
Can I pay with my credit card?
Dialogue, with audio »
lockReserving a table :: Dialogue 2
I'd like to book a table for two for tonight.
Dialogue, with audio »
lockReserving a table :: Dialogue 1
I'd like to make a reservation...
Dialogue, with audio »
lockExtending your stay :: Dialogue 1
Can I extend my stay for two more nights?
Dialogue, with audio »
lockRoom service :: Dialogue 1
I'd like some breakfast, please.
Dialogue, with audio »
lockAt the reception desk :: Dialogue 2
Could you get us a doctor?
Dialogue, with audio »
lockTelephone facilities :: Dialogue 6
The number is area code...
Dialogue, with audio »
lockTelephone facilities :: Dialogue 5
I haven't got the number.
Dialogue, with audio »
lockTelephone facilities :: Dialogue 4
I'd like to make a reversed charge call.
Dialogue, with audio »
lockTelephone facilities :: Dialogue 3
I'd like to make an international call.
Dialogue, with audio »
lockTelephone facilities :: Dialogue 2
How do I get an outside line?
Dialogue, with audio »
lockTelephone facilities :: Dialogue 1
I'd like a wake-up call tomorrow morning.
Dialogue, with audio »
Starting the call
lockStarting the call :: Greetings
Useful phrases, with audio »
lockStarting the call :: Identifying yourself
Useful phrases, with audio »
lockStarting the call :: Identifying your company
Useful phrases, with audio »
lockStarting the call :: Asking to be put through to the extension you need
Useful phrases, with audio »
lockStarting the call :: Summary
Useful phrases, with audio »
lockStarting the call :: Getting Through
Useful phrases, with audio »
lockStarting the call :: Giving further information about the purpose of your call
Useful phrases, with audio »
lockStarting the call :: Explaining where you are calling from
Useful phrases, with audio »
lockStarting the call :: Checking whether you are talking to the right person
Useful phrases, with audio »
lockStarting the call :: Checking whether you've got the right number
Useful phrases, with audio »

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